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Wastewater Utility

The Wastewater Department has two separate systems, the east and west sides of Little Lake Butte Des Morts.

East Side

The east side system consists of 6 lift stations and ultimately discharges to the Neenah-Menasha Regional Wastewater Treatment Plant, which treats wastewater from the Village of Fox Crossing, City of Neenah, City of Menasha, Town of Neenah, and Village of Harrison.

West Side

The west side system consists of (4) lift stations and ultimately discharges to the Fox West Regional Wastewater Treatment Plant, which treats wastewater from the Town of Grand Chute, Village of Greenville, Town of Clayton, and Village of Fox Crossing.  Wastewater from the Town of Clayton is also conveyed through the west side system to get to the Fox West Regional Wastewater Treatment Plant

The two systems have over 125 miles of sewer mains and serve customers in the Village of Fox Crossing, City of Menasha, Town of Neenah, City of Appleton, and the Town of Grand Chute.  The wastewater department consists of (4) full-time employees.  Service personnel are “on call” 24/7.

Wastewater Programs

Confined Space Entry Program

The Confined Space Entry Program for the Utility District has been called one of the best in the State. Comprehensive training for both Water and Wastewater service personnel is performed annually. Complete with a self-contained Confined Space Entry Van, personnel carry all equipment needed for entry into confined, enclosed spaces which could harbor dangerous fumes, including gas monitors, oxygen masks, tripods, and safety harnesses.

Industrial Surcharge Program

The Industrial Surcharge Program, in which industries and food service facilities are sampled by Badger Laboratories on a regular basis. Wastewater sampling provides information on the levels of BOD (Biological Oxygen Demand), SS (Suspended Solids), and P (Phosphorous) that are entering the sanitary sewers for treatment at the Sewerage plants. The individual facility is then charged for surpassing the load limits of BOD, SS, and P. This surcharge enables the Utility District to offset the cost of treatment at the Sewerage Plants. A tour of the new facility with the respective Sewerage Plant manager is done to determine if a sampling is required.

Grease Trap Maintenance Program

Also implemented a Grease Trap Maintenance Program, in which he requires all facilities with either grease traps or sand and oil interceptors to submit copies of the facility’s records for cleaning these traps and interceptors. These records indicate if the facility requires more cleaning, or if the facility needs to be placed on the sampling schedule for the Industrial Surcharge Program.

Televising Program

The Televising Program is another innovative tool. Sewer mains and laterals are televised by the Wastewater Department.  This televising indicates trouble spots where inflow and infiltration (I & I) of ground and storm water flows into the sanitary sewer system, increasing the flow to the treatment plants, which raises costs for treatment.  The trouble spots are then scheduled for repair or replacement, which eliminates the I & I, thus reducing treatment costs. Televising also indicates corroded or broken laterals.

Sanitary Sewer Lateral Replacement Program

Sanitary sewer laterals are an important aspect of the sanitary sewer system, as they are the connection from a residence or non-residential building to the sanitary sewer main. Per Village of Fox Crossing Code, the property owner is responsible for maintenance of the lateral from the connection at the main to the residence or building. Over time, laterals may become out of compliance with current Fox Crossing Utilities specifications, may deteriorate, or even fail.  Replacing sanitary sewer laterals helps limit I & I quantities entering the sanitary sewer system.  The below link provides more information on the Sanitary Sewer Lateral Replacement Program, which includes responsibility of lateral replacement work as well as cost assistance programs. (Click here for more information)