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Support Services

Communication Technicians & Records

Typically the first contact a person has with the police department is the communication technician that answers the phone or greets them as they walk into the police department. The police department front office/command center is open M-F, 8AM-4:30PM. In addition to those phone calls and lobby visitors, our communication technicians are responsible for typing the thousands of reports that are handled by the officers along with verifying warrants and researching information for the officers on the street.

Emergency Dispatch

Emergency or 911 calls as well as dispatching are provided by the Winnebago County Sheriff’s Department. All of our patrol vehicles are equipped with laptop computers allowing officers to be dispatched via computer as well allowing them to search state and national databases in their vehicle. The vehicles are also equipped with GPS units allowing for the dispatchers to monitor their location.

SWAT

Tactical operations are handled through a joint SWAT team with the Winnebago County Sheriff’s Department. We have two officers that are assigned to the SWAT team and respond to all call outs in either the Village of Fox Crossing or Winnebago County.

School Resource Officer

The primary purpose of a School Resource Officer is to provide services to an educational facility, assist administration with developing best practices to identify and train for safety concerns, as well as reduce crime through a concentrated crime prevention effort through positive interactions with students and faculty. The Fox Crossing Police Department has one officer assigned to the recently constructed Neenah High School.

K9

In 2018, the department established a K-9 Unit with the help of a community fundraising committee and the thoughtful donations of the community. Lt. Corey Haag was selected for the K-9 handler position. Hans (a Belgian Shepherd), has been trained in drug identification, tracking, and apprehension, and has helped not only our agency, but many neighboring police departments with making numerous arrests… good boy, Hans!

Honor Guard

The Fox Crossing Honor Guard team consists of 6 officers who have chosen to be a part of this dedicated group. Duties include appearances at special events and ceremonies for flag presentation, parades, funeral detail/casket watch, and other formal occasions.